Privacy Policy

Effective Date: 1.1.2025

At Sound Mind Sound Body LLC DBA One Wellness Philly ("Company," "we," "our," "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([Insert Website]), opt-in to receive communications, or utilize our services.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

A. Personal Information

We collect personal information when you:

Schedule an appointment via our website. Subscribe to our mailing list, opt-in for offers, or fill out forms. Contact us for inquiries or customer service. Make a payment through our third-party payment processor (e.g., Stripe).

The personal information collected may include:

Full name, Email address, Phone number, Billing and Shipping address, and Payment details (processed securely through third-party services; we do not store credit card details). Any other information voluntarily provided by you.

B. Non-Personal Information

When you visit our website, we may automatically collect certain non-personal data, including:

IP address, Browser type and version, Device identifiers, Website activity, cookies, and tracking technologies

2. How We Use Your Information

We use the collected information to:

Provide and manage our services. Process transactions securely. Send updates, promotions, or other relevant communications. Improve website functionality and user experience. Respond to inquiries and customer service requests. Comply with legal obligations and prevent fraud.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following instances:

With Service Providers: We may share data with third-party vendors who assist in business operations (e.g., payment processors like Stripe, email service providers, scheduling software, marketing platforms). These providers are bound by confidentiality agreements.

Legal Compliance: If required by law, subpoena, or legal process, we may disclose information to authorities to protect rights, property, or safety.

Business Transactions: If we undergo a business sale, merger, or acquisition, your data may be transferred to the new entity.

4. Third-Party Payment Processing

All online payments are securely processed through Stripe or other designated third-party providers. We do not collect or store sensitive payment details such as credit card numbers. Stripe handles payment transactions under its own Privacy Policy and Security Standards. You may review Stripe’s privacy practices at https://stripe.com/privacy.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure. You share information at your own risk and are encouraged to use strong passwords and secure browsing practices.

6. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and tracking pixels to enhance user experience and collect analytics. You can control cookie settings through your browser, though disabling cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or correct your personal data. Opt-out of marketing emails by clicking the “unsubscribe” link. Request deletion of your personal information (subject to legal requirements). Restrict or object to certain data processing activities.

To exercise your rights, contact us at [email protected]

8. Data Retention

We retain personal data only as long as necessary for legitimate business purposes, legal obligations, dispute resolution, and enforcement of agreements.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently gathered information from a minor, contact us for removal.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted with the revised effective date. Continued use of our services after changes indicates your acceptance of the updated terms.

12. Contact Us

For questions regarding this Privacy Policy, please contact us at: Sound Mind Sound Body LLC DBA One Wellness Philly

[email protected]